Hello! We are the Alcohol Research Lab, a psychology lab at the University of Illinois Urbana-Champaign. We wanted to post on here because we recently encountered an issue with qualtric’s new interface for personal link generation.
In the past, we have been able to set our expiration dates for our surveys to conclude on a specific day, usually more than one year from the day that the links were generated. This is used for our longitudinal follow-up surveys, which allow participants exactly one year to fill out their surveys before the time lapses.
After the update to the user interface, we no longer have the option to set our survey links to expire on a specific date and time, and can only set the expiration date to be as long as the survey is active (which wouldn't be conducive to our study) or for a specific number of days after we generate the link. This number of days allowed is capped at 366 days after the link is generated.
Would we be able to get permission to set survey link expiration dates for our surveys again? This would allow us to generate these links in advance, in larger chunks, and schedule emails for when the participants will receive their links. Without this ability, we would have to individually schedule links the day of or day before they were meant to be sent out, which would create a lot of extra time and work on our end, (surveys are set to begin in one-year increments after they participated with our lab, which could mean sending out 4 surveys on one day, 4 on the next, 4 on the next, and so on), and wouldn't be feasible when this schedule conflicts with our lab member's days off/weekends.
Please let me know if there are any updates on this change, or if there is any further information that we can provide.
Best,
The Alcohol Research Lab
