This could be some of the possible errors to prevent showing the hover text in preview version.

1. Conditional Display: If you have set up conditional display logic for the question or the hover text, it may not show up in the preview if the logic is not met. Make sure that the question and the hover text are set to display unconditionally during preview for testing purposes.

2. JavaScript Conflicts: If you have custom JavaScript code in your survey, it's possible that there might be a conflict that's preventing the hover text from displaying correctly. Check for any errors in the browser console during preview and try disabling any custom JavaScript to see if that resolves the issue.

3. Preview Mode Settings: Ensure that you are viewing the preview in the appropriate mode (e.g., Desktop, Mobile) that corresponds to the hover text you have set up. Sometimes, hover text may only be visible in Desktop mode and not in Mobile mode, or vice versa, depending on how it's implemented.

You can do this in html view option of question or in rich content editor..

1. Click on the question to edit, but go to the HTML view tab/ rich content editor to the right of the edit box
2. Set your question like this <span title="Text to be hovered ">Question Text</span>

Similarly you can do it for the answer choices too.

Kindly share the code you are using.

Also, adding to the above suggestions from Shreyash, you can also check this in different browsers. Sometimes, JavaScripts conflicts in different browsers and in different versions, so make sure to update the browser(s) and recommend respondents to use a specific browser with updated version.

Example - Display slider if audio was played back | XM Community (qualtrics.com)

Regards,

PD

Sometimes, being on a VPN might cause qualtrics to behave unexpectedly as well. 

Hi Feyza,

Can you tell me how you did this because i have a similar request to add a question and when hoovering over it shows some text.

Kr,

Bart