I can't delete responses | Experience Community
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JoseS
Administrator
1 year ago
Solved

I can't delete responses

  • Mar 13, 2022 12:59 PM UTC
  • 3 replies
  • 1166 views
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My project supervisors and peers have completed my survey to test it, but now it won't let me delete the responses. There are no check boxes in the data and analysis section to allow me to select the responses I want to get rid of, and on the ... at the side of responses the only options are View Response and Export to PDF

Best answer by AmaraW

https://community.qualtrics.com/XMcommunity/discussion/comment/44549#Comment_44549Hmmm, this sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!

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3 replies

Aanurag_QC
QPN Level 5 ●●●●●
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Its on the left of the screen in data and analysis tab
image.png

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  • ahope
  • Author
  • Mar 13, 2022 10:11 PM UTC

https://community.qualtrics.com/XMcommunity/discussion/comment/44547#Comment_44547image.pngthere's no selection boxes for me, there is nothing to the left of the date recorded

AmaraW
Former XM Community Team Member
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  • AmaraW
  • Former XM Community Team Member
  • Answer
  • Mar 21, 2022 2:58 AM UTC

https://community.qualtrics.com/XMcommunity/discussion/comment/44549#Comment_44549Hmmm, this sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!

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