Is there any way to send survey responses of 1 hour in a email. | XM Community
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Question

Is there any way to send survey responses of 1 hour in a email.

  • January 22, 2024
  • 2 replies
  • 82 views

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  • QPN Level 2 ●●
  • 35 replies

Hi Team,

I've configured the workflow to send survey question responses to the email within a one-hour timeframe. However, currently, I receive individual email triggers after one hour for each response. My goal is to consolidate all responses within that one-hour period into a single email.

can anyone provide a solution for this would be appreciated.

 

Regards,

Nikeeta

2 replies

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  • Level 4 ●●●●
  • 110 replies
  • January 22, 2024

Hi,

 

You can use the option to include response report/summary in the email, in this way you can see all the responses in one go.

 


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  • Author
  • QPN Level 2 ●●
  • 35 replies
  • January 22, 2024

Hi Chhavi,

 

I want to send responses for only 2 out of 4 survey questions within a one-hour period. How many responses will be recorded during this time, all those should be displayed in a mail.

 

regards,

Nikeeta