My program sends a out a 10 question survey (mixed quantitative and qualitiative responses) to attednees of webinars. It typically takes 3-4 minutes to download the results of each survey - very slow and disruptive to my workflow. Is this typical of Qualtrics? I tried customer support but they don’t seem to see this as an issue. Does anyone else have this issue and is there a way to speed up the data download?
Question
Long results download time?
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+3Hello, DougB
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Hi
Have you tried using results/dashboards for viewing/downloading the data. Typically, once a response is submitted, the count usually shows up on the data analysis page within a minute and then it takes some time for indexing it and loading it on the UI. I have seen it usually shows up on dashboard/results page. Also, you might consider it downloading it from the Results/Dashboards section if you need it immediately.
Can you try the above alternative ?
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