I am previewing my Qualtrics survey but when I reach the end of the survey it doesn't finish, it just loops back to the start. There is an end block so I'm not sure why it's doing it. Any ideas?
+44Hi
Please ensure that you haven't added any logic to restart the survey in the survey flow or employed any custom logic in the 'End of Survey' section.
Additionally, check if you have configured a 'Retake Link'. For more information about the Retake Link feature, you can refer to this link.
If possible, could you share screenshots for better clarification?
Thank you.
+26Nice suggestions
+1Hello, there is no custom logic in the End of Survey section nor any logic to restart the survey in the survey flow. There is also no Retake Link.
+44Hi
If there are no custom logic configurations in the End of Survey section, no survey flow logic to restart the survey, and no Retake Link enabled, yet the issue persists, it could be a glitch or bug.
In such cases, I recommend reaching out to the Qualtrics support team for further assistance. They have the expertise to diagnose and resolve platform-related issues effectively. You can raise a support ticket by referring to the link provided below:
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