My Tickets (sort by status) in Customer Success Hub | XM Community
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My Tickets (sort by status) in Customer Success Hub

  • 28 September 2023
  • 3 replies
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Userlevel 1
Badge +2

I’m a brand admin.   I can view brand tickets in the Customer Success Hub.  In the Customer Success Hub, when viewing tickets there currently is no way to filter tickets by the “Status” Column.  It would be helpful to be able to do this for our brand (utexas.qualtrics.com) since we have a long ticket history.  This enhancement would also benefit other brand admins.

Thanks,

Sergio Martin

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Best answer by JoseS 28 September 2023, 23:58

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3 replies

Userlevel 7
Badge +20

Hello @blueguero, I suggest looking at this post and following the instructions to post your enhancement idea for the Customer Success Hub! 🙂

Userlevel 6
Badge +14

The link to make this suggestion is here: https://community.qualtrics.com/p/evolve

Userlevel 7
Badge +20

The link to make this suggestion is here: https://community.qualtrics.com/p/evolve

Hello @ash123, you are correct that that is the link for ideas for all part of the Qualtrics platform, except for the Customer Success Hub!  You can view all the details in this post! 🙂

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