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My Tickets (sort by status) in Customer Success Hub

  • September 28, 2023
  • 3 replies
  • 40 views
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I’m a brand admin.   I can view brand tickets in the Customer Success Hub.  In the Customer Success Hub, when viewing tickets there currently is no way to filter tickets by the “Status” Column.  It would be helpful to be able to do this for our brand (utexas.qualtrics.com) since we have a long ticket history.  This enhancement would also benefit other brand admins.

Thanks,

Sergio Martin

Best answer by JoseS

Hello @blueguero, I suggest looking at this post and following the instructions to post your enhancement idea for the Customer Success Hub! 🙂

3 replies

JoseS
Administrator
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  • JoseS
  • Administrator
  • 449 replies
  • Answer
  • September 28, 2023

Hello @blueguero, I suggest looking at this post and following the instructions to post your enhancement idea for the Customer Success Hub! 🙂

A
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  • ash123
  • Level 5 ●●●●●
  • 276 replies
  • September 29, 2023

The link to make this suggestion is here: https://community.qualtrics.com/p/evolve

JoseS
Administrator
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  • JoseS
  • Administrator
  • 449 replies
  • September 29, 2023

The link to make this suggestion is here: https://community.qualtrics.com/p/evolve

Hello @ash123, you are correct that that is the link for ideas for all part of the Qualtrics platform, except for the Customer Success Hub!  You can view all the details in this post! 🙂


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