Preview Link Bypasses Authentictor

Hi ​@Angelina, welcome to the community! Please provide more context to your question so we can better assist!

When previewing a survey that uses an authenticator, we are currently unable to bypass the authentication step. We need the ability to preview the survey end-to-end in order to fully test skip and branch logic, review the survey flow, and experience the survey exactly as respondents will see and interact with it. This is important for validating both functionality and the overall user experience before launch.

At the moment, the authenticator/login page creates significant inconvenience during testing. We are required to repeatedly set up or reset credentials just to access the survey preview, which is time-consuming and disrupts the testing process. This makes the preview experience less user-friendly and turns what should be a simple validation step into an unnecessary chore.

It would be highly beneficial to have an option to bypass authentication in preview mode only, while still preserving authentication requirements for live respondents. This would greatly improve efficiency for survey designers and testers without compromising survey security in production.

Hi ​@Angelina ,

If you are using contact authentication type, in preview mode, select “Ignore Validation” from the Tools dropdown to bypass the authenticator. Once the survey questions starts, uncheck “Ignore Validation” to test all the logic.

If you are using SSO authentication type, group all survey elements into a single group and place it above the authenticator block in the survey flow. After testing the survey logic, you can rearrange it back to its original position.