I've been running a 3-condition study for months now, using the randomizer function to allocate participants to conditions, but for whatever reason, I ended up with fewer participants in one condition than in the other two, so recently, I've removed the other two from the survey flow to even things out--currently, the program should be directing participants only to one condition. The randomizer has been removed. However, for some unknown reason, over half of my participants are still being shown a removed condition. I have no idea what's going on. Has anyone got any ideas?
Solved
Program keeps directing participants to material outside survey flow?
Best answer by AmaraW
Hi lcrisman - there are a lot of different factors that could cause this type of behavior (publish survey, authenticators, save & continue settings, etc.), and so if you have not yet already, we'd recommend reaching out to our Support team, as they are best equipped to troubleshoot.
+48Hi lcrisman - there are a lot of different factors that could cause this type of behavior (publish survey, authenticators, save & continue settings, etc.), and so if you have not yet already, we'd recommend reaching out to our Support team, as they are best equipped to troubleshoot.
Sign up
Already have an account? Login
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login to the Community
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.