Hi,
I'm trying to log in to the Qualtrics XM app.
However, when I click "login with username/password", I am getting an error message "no healthy upstream". When I click "we'll send you an email link", I get an error that there was a problem sending the email...
Are there problems with the app at this time?
on the Application Status page I can see there are problems with login on the CA1 region, I don't know if that is related to the app or not. My system is in the EU region. But the login page in the app doesn't know that without knowing any credentials.
Solved
Qualtrics XM mobile app problems?
+27Best answer by AmaraW
Hi JoycaV! Hmmm, this sounds like it may not be intended functionality. If you haven’t already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!
+48Hi JoycaV! Hmmm, this sounds like it may not be intended functionality. If you haven’t already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!
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