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Retake response with email task is in infinite loop

  • April 8, 2021
  • 1 reply
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R
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I have a survey where a student fills out the survey and then the professor gets a retake link to verify and sign at the bottom. I have an action set up that's an email task upon survey submission (NOT survey updated) so that when the student submits the survey, the re-take links gets emailed to the professor.

I followed these steps from the documentation, including the action email task, and it all works. https://www.qualtrics.com/support/survey-platform/data-and-analysis-module/retake-survey-link/

However, once the professor retakes the survey and hits submit at the bottom, Qualtrics is counting this as a new survey response and it gets emailed once again to the professor. And then we're in a loop.

My retake link is https://tufts.qualtrics.com/jfe/form/SV_123456?Q_R=${rm://Field/ResponseID}&Q_R_DEL=1 so... i followed the instructions as far as I can tell?
Please help, thanks!

Best answer by riceball

I think I figured it out but am leaving the question in case anyone else has it.
On the action email task, I put a condition - If Q_URL does not contain DEL AND Q_URL does not contain Q_R. Because the URL only has that the second time around.
(It's embedded data).

    1 reply

    R
    Level 2 ●●
    Forum|alt.badge.img+8
    • riceball
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    • Level 2 ●●
    • Answer
    • April 8, 2021

    I think I figured it out but am leaving the question in case anyone else has it.
    On the action email task, I put a condition - If Q_URL does not contain DEL AND Q_URL does not contain Q_R. Because the URL only has that the second time around.
    (It's embedded data).

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