Our research lab sends out a weekly survey to our participants every Monday morning. We have an email reminder set up every Wednesday, and we manually text our participants (who have opted in) every Friday if they still haven’t completed the survey.
The manually texting part is getting very inefficient, but we’ve discovered that it helps immensely with survey compliance.
Is there a way we can automate this reminder through Qualtrics? I see that there is SMS option, but if you start a survey via email, can you set up a reminder link via SMS? Any other options out there that could help us make this process more efficient for our study coordinators?
Thank you!
