Video is not visible in the preview window. | XM Community
Skip to main content
Solved

Video is not visible in the preview window.

  • January 13, 2022
  • 1 reply
  • 260 views

Yoon
Forum|alt.badge.img

I inserted a Youtube video in quesionnaire using embedded HTML.
It is visible in the editing window, but it's invisible in the preview window.
The error message said "The question 15 was not saved. Only the subcategory of HTML markup tag can be available"
How can I sort this issue out?
Attatched the screen shot of the window.
11.jpg

Best answer by ahmedA

This is due to your account's license. Please check wtih your brand admin/Qualtrics support.

1 reply

Forum|alt.badge.img+22
  • Level 7 ●●●●●●●
  • Answer
  • January 13, 2022

This is due to your account's license. Please check wtih your brand admin/Qualtrics support.