Video Response question in Offline app | Experience Community
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JoseS
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1 year ago
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Video Response question in Offline app

  • Aug 15, 2024 3:30 PM UTC
  • 1 reply
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SandraH
Level 4 ●●●●
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I have a one question survey that is a video response. When I try to download it in the Offline app I have an error of unsupported question type. Am I doing something incorrectly or is this not even possible?

Best answer by XM_JoshB

I would check this page to be sure when setting up offline surveys in the future, as it lists the video response feature as incompatible with the offline app:

 

https://www.qualtrics.com/support/survey-platform/distributions-module/mobile-distributions/offline-app/offline-app-incompatible-features/

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XM_JoshB
Level 5 ●●●●●
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  • XM_JoshB
  • Level 5 ●●●●●
  • Answer
  • Sep 3, 2024 4:35 PM UTC

I would check this page to be sure when setting up offline surveys in the future, as it lists the video response feature as incompatible with the offline app:

 

https://www.qualtrics.com/support/survey-platform/distributions-module/mobile-distributions/offline-app/offline-app-incompatible-features/

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