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Video Response question in Offline app

  • August 15, 2024
  • 1 reply
  • 31 views

SandraH
Level 3 ●●●
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I have a one question survey that is a video response. When I try to download it in the Offline app I have an error of unsupported question type. Am I doing something incorrectly or is this not even possible?

Best answer by XM_JoshB

I would check this page to be sure when setting up offline surveys in the future, as it lists the video response feature as incompatible with the offline app:

 

https://www.qualtrics.com/support/survey-platform/distributions-module/mobile-distributions/offline-app/offline-app-incompatible-features/

1 reply

XM_JoshB
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • 71 replies
  • Answer
  • September 3, 2024

I would check this page to be sure when setting up offline surveys in the future, as it lists the video response feature as incompatible with the offline app:

 

https://www.qualtrics.com/support/survey-platform/distributions-module/mobile-distributions/offline-app/offline-app-incompatible-features/