Way to see the names or IDs of people who haven't completed a survey | XM Community
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Way to see the names or IDs of people who haven't completed a survey

  • 5 March 2021
  • 2 replies
  • 1038 views

Hello,
We are exploring the use of the survey platform for a registration process as all of the functionality in the survey platform works for what we are looking to do. The only thing I can't figure out is if there is a way to see the specific individuals who have not completed the survey. We intend on having a contact list for this survey but have not yet decided if we will use the email function or an anonymous link. If we do the link, respondents will enter an ID number that links back to the contact list. Any recommendations? The only workaround we have talked about is downloading the excel of who has completed the survey and then use formulas in excel to determine who is missing.
Thanks!
Mary Ellen

Hi Mary Ellen Wade ,
If you use a contact list with an individual link, you can use the Download History query to generate a list of who has and has not completed the survey. This would be the easiest method.
image.pngIf you were to use the anonymous link method you described, you'll have extra steps. You would need to download the data and merge/cross-reference with your email list to figure out who has responded.

Thanks for the help Matthew!

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