Workflow follow-up email to prolific participants | XM Community
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Has anyone ever used Qualtrics Workflow to send follow-up emails to Prolific participants?

Prolific has a function that allows you to send an email to participants, for example 58dbb652520ca20001e87f23@email.prolific.com, and the participant '58dbb652520ca20001e87f23' will receive the email as if you sent them a message through the Prolific interface.

More info: https://researcher-help.prolific.com/hc/en-gb/articles/360009222893-How-can-I-contact-participants-#h_01HD4A5EMYNJ2YJFQY2FJY3BKJ

However, in order for the email to get through to the participant in Prolific, the email address from which you send an email using an external client must be registered to a Prolific account (i.e. it must me my own email address)

I’d like to integrate this using a Qualtrics Workflow Task, but I’m not sure how to set up the to and from email address parameters. 

Any advice would be greatly appreciated!

Hi,

To use your own email address, you’ll need to set up a custom from domain in Qualtrics and involve your IT. See https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/using-a-custom-from-address/


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