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Answers were automatically choose in one block

  • November 17, 2020
  • 2 replies
  • 15 views

image.pngHi, I have a problem when creating survey. I created several multiple choice (single answer) questions in one block.
But when I previewed the survey, when I choose one answer, it will automatically apply to all questions in that block.
I've tried to delete the whole block and re-enter the questions. But it didn't work. How do I fix this?

Best answer by LaurenK

Hi peilinhuang - this definitely doesn't sound like intended functionality! If you have not yet already, be sure to reach out to our wonderful Support team so they can take a closer look into this for you!

2 replies

MSobotta
Level 4 ●●●●
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  • Level 4 ●●●●
  • November 17, 2020

I've never ran across this. Sounds like a bug or some sneaky JS.


LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • November 18, 2020

Hi peilinhuang - this definitely doesn't sound like intended functionality! If you have not yet already, be sure to reach out to our wonderful Support team so they can take a closer look into this for you!