Hi. I have an issue that I can't figure out. I administer surveys for multiple clients. And all of them are set up to have survey questions in a main block, and then the last question in a separate block so we can use a "Submit Survey" button. In one of them, in the survey flow I have the embedded data set after the submit survey page, and when a participant gets to the Submit Survey page they see the back button. However, on another client, it's set up this way but they can't see the back button. Then I have several clients that have no embedded data set in the survey flow, so there's nothing between the two blocks, and they can't see the back button when they get to the submit survey page. Any thoughts as to why the inconsistency? Thanks in advance.

Survey Experience - Qualtrics SupportWarning:In some cases, a back button will not show on your page even if you have the setting selected in your Survey Options. This is caused by having elements betweenblocksin yourSurvey Flow. Any element (Branch Logic,Embedded Data,Randomizer,Web Service, etc.) will disable the back button on the first page of the block that follows it.

Back button not appearing between blocks that don't have anything in between them

Back button not appearing between blocks that don't have anything in between them | Experience Community

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