Can I export a list of bounced email addresses if I am sending an email to a contact list? | XM Community
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Can I export a list of bounced email addresses if I am sending an email to a contact list?

  • September 19, 2018
  • 5 replies
  • 286 views

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I am looking to email my contact list prior to distributing a survey. I want to see which emails addresses bounce prior to distributing my survey. I exported the Email history but I did not see a column which shows bounce status.

Best answer by TomG

You have to export the distribution history from Survey Distributions.

5 replies

PeeyushBansal
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  • Level 6 ●●●●●●
  • 1169 replies
  • September 19, 2018
Yes download the distribution history there you will see status of all emails. Filter it out by bounced email.

TomG
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  • 6083 replies
  • Answer
  • September 19, 2018
You have to export the distribution history from Survey Distributions.

  • 2 replies
  • March 26, 2019
How do I 'export' a distribution history?

  • 0 replies
  • March 27, 2019
> @mkshaw said: > How do I 'export' a distribution history? Please see this

  • 2 replies
  • March 27, 2019
@Sashi - thanks, I was being a bit daft :/ Our distributions are all comprised of a single survey only (a transaction in our source system triggers a distribution). I am looking for a way to export a list of 'bounce-backs' across all distributions (which equal many thousand) so that we can rectify the address in our source system). It doesn't look like there is a way for me to do that yet.