Can I export a list of bounced email addresses if I am sending an email to a contact list? | Experience Community
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JoseS
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1 year ago
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Can I export a list of bounced email addresses if I am sending an email to a contact list?

  • Sep 19, 2018 3:38 PM UTC
  • 5 replies
  • 354 views
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I am looking to email my contact list prior to distributing a survey. I want to see which emails addresses bounce prior to distributing my survey. I exported the Email history but I did not see a column which shows bounce status.

Best answer by TomG

You have to export the distribution history from Survey Distributions.
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    5 replies

    PeeyushBansal
    Level 7 ●●●●●●●
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    • PeeyushBansal
    • Level 7 ●●●●●●●
    • Sep 19, 2018 3:43 PM UTC
    Yes download the distribution history there you will see status of all emails. Filter it out by bounced email.
    Best Regards, Peeyush
      TomG
      Level 8 ●●●●●●●●
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      • TomG
      • Level 8 ●●●●●●●●
      • Answer
      • Sep 19, 2018 3:47 PM UTC
      You have to export the distribution history from Survey Distributions.
        • mkshaw
        • Mar 26, 2019 11:45 PM UTC
        How do I 'export' a distribution history?
        • Anonymous
        • Mar 27, 2019 12:03 AM UTC
        > @mkshaw said: > How do I 'export' a distribution history? Please see this
          • mkshaw
          • Mar 27, 2019 12:11 AM UTC
          @Sashi - thanks, I was being a bit daft :/ Our distributions are all comprised of a single survey only (a transaction in our source system triggers a distribution). I am looking for a way to export a list of 'bounce-backs' across all distributions (which equal many thousand) so that we can rectify the address in our source system). It doesn't look like there is a way for me to do that yet.
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