Can I sent up notifications based on email sent to each individual in a contact list? | XM Community
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Can I sent up notifications based on email sent to each individual in a contact list?

  • February 2, 2019
  • 4 replies
  • 50 views

Loa_87
I'd like to receive a notification (email preferred) on each person in a contact list having been sent an email survey. I looked through triggers and actions and all I could see was setting up notifications based on completed surveys. I know how to see the information from the distribution tab but I'd like an email notification too. I couldn't find a cc or bcc option but if that exists, that would work. Thanks for your help!

Best answer by Kate

Hi @Mstatter, this documentation on how to set up email triggers should help you out: https://www.qualtrics.com/support/survey-platform/survey-module/survey-tools/email-triggers/

4 replies

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  • Level 5 ●●●●●
  • 543 replies
  • February 4, 2019
Can I ask what you're looking to the notification to help you do? Know that all distributions come with a history download option, so you can review how many were received, opened, bounced, etc.. And any integrations you have set up should have a debug email to track their sending. I guess I'm just unclear on the additional information you want this email to provide you with? Perhaps if we knew what we needed, we could help you find a way to get that info!

  • 2 replies
  • March 1, 2019
Hello, I need to receive notifications when someone has submitted a survey. I have a total of three different surveys that need to be completed by individuals after they have completed certain tasks, e.g. survey 1 after task 1; survey 2 after task 2; and 3 after 3. I need a notification when someone completes a survey so that I know to send the next one. Thank You!

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  • Level 5 ●●●●●
  • 543 replies
  • Answer
  • March 1, 2019
Hi @Mstatter, this documentation on how to set up email triggers should help you out: https://www.qualtrics.com/support/survey-platform/survey-module/survey-tools/email-triggers/

  • 2 replies
  • March 2, 2019
Thank you VERY MUCH! and for the fast turnaround!