Can't see the rest of my survey :( | Experience Community
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JoseS
Administrator
1 year ago
Solved

Can't see the rest of my survey :(

  • Nov 16, 2018 10:30 AM UTC
  • 5 replies
  • 27 views
Hello qualtrics Community Reaching out for help for a project I am working on. I am trying to create a profile test for my students using Qualtrics with direct results at the end. But every time I try to take the survey, only the first 5 questions of the first block appear with the results for this block. It seems that the test stops after the fist 5 questions and gives only the results for this first block. I have already tried to go over my survey flow and my scoring methodology but nothing seems to work. Thanks in advance for the help, A desperate (and very frustrated) newbie :(

Best answer by LaurenK

Hey @agnes21_! If you have not yet already, I would recommend reaching out to our Support Team so they can take a closer look into your specific survey! Otherwise, be sure to check out the following support pages about Survey Flow and Scoring!
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    5 replies

    PeeyushBansal
    Level 7 ●●●●●●●
    Forum|alt.badge.img+52
    • PeeyushBansal
    • Level 7 ●●●●●●●
    • Nov 16, 2018 10:59 AM UTC
    Have you analyzed and published survey, Can you try taking another run after publishing. Also other block can you check if they are appearing in survey flow. and they are not getting skipped.
    Best Regards, Peeyush
    • agnes21_
    • Author
    • Nov 16, 2018 12:55 PM UTC
    Hi, thanks for your answer. yes I did all this and still nothing :'( Only the fist block appears in the preview while in the survey flow all the blocks appear correctly and there seems to be no problem with the logic
    TomG
    Level 8 ●●●●●●●●
    Forum|alt.badge.img+27
    • TomG
    • Level 8 ●●●●●●●●
    • Nov 16, 2018 1:58 PM UTC
    @agnes21_, It might help if you post an image of your survey flow. Do you have any quotas? If so, make sure none of them "End Survey".
    MsIreen
    Level 5 ●●●●●
    Forum|alt.badge.img+23
    • MsIreen
    • Level 5 ●●●●●
    • Nov 19, 2018 9:52 AM UTC
    @agnes21_ no panic ;) please post the survey flow screenshot
    LaurenK
    Former XM Community Team Member
    Forum|alt.badge.img+13
    • LaurenK
    • Former XM Community Team Member
    • Answer
    • Nov 26, 2018 11:45 PM UTC
    Hey @agnes21_! If you have not yet already, I would recommend reaching out to our Support Team so they can take a closer look into your specific survey! Otherwise, be sure to check out the following support pages about Survey Flow and Scoring!
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