Can we prevent the participants from refreshing the page and re-doing the survey ? | XM Community
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Can we prevent the participants from refreshing the page and re-doing the survey ?

  • September 28, 2018
  • 2 replies
  • 289 views

When the participants are directed to the end of survey page, they are allowed to re-start the survey by refreshing their page. Do qualtrics have option for prevent this?

Best answer by MohammedAli_Rajapkar

If you are using "Anonymous" link then a participant can participate any no. of time. if they are participating from a different browser of the same machine. You can try checking the box "Prevent ballot box" option which is under "Survey Options" https://www.qualtrics.com/support/survey-platform/survey-module/survey-options/survey-options-overview/#SurveyProtection If you are distributing the survey through email, SMS or generate link then once participant complete the survey then they wont be able to re-do it.

2 replies

MohammedAli_Rajapkar
QPN Level 5 ●●●●●
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If you are using "Anonymous" link then a participant can participate any no. of time. if they are participating from a different browser of the same machine. You can try checking the box "Prevent ballot box" option which is under "Survey Options" https://www.qualtrics.com/support/survey-platform/survey-module/survey-options/survey-options-overview/#SurveyProtection If you are distributing the survey through email, SMS or generate link then once participant complete the survey then they wont be able to re-do it.

Priyanka_jain
Level 2 ●●
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  • Level 2 ●●
  • September 29, 2018
See below conversation https://www.qualtrics.com/community/discussion/2134/can-we-prevent-the-participants-from-re-doing-the-survey-when-they-refresh-the-page#latest