Can you send reminder emails based on an email with expired survey invitation links? | XM Community
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Can you send reminder emails based on an email with expired survey invitation links?

  • July 15, 2020
  • 1 reply
  • 29 views

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My assumption is no, and that I have to instead manually export the list of people who haven't completed a survey, import those lists, and send a new survey email...

1 reply

rondev
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1450 replies
  • July 15, 2020

Yes, in this case we need to create a new contact list which contains the respondent who have not completed the survey, and distribute the survey to this contact list.