Closing a Survey | XM Community
Skip to main content
Solved

Closing a Survey

  • October 23, 2018
  • 3 replies
  • 969 views

chaz
Forum|alt.badge.img+3
Hi, Can you close a survey so that anyone asked to take survey but who have not will now be unable to take survey? Can you have a message in place of the survey explaining to latecomers that survey has been closed? Thank you

Best answer by NiC

hi @chaz We cannot set closing message (as far as i know) but we can close survey as shown in the image below: ! and it shows a message like this once the survey is closed : !

3 replies

NiC
QPN Level 5 ●●●●●
Forum|alt.badge.img+27
  • QPN Level 5 ●●●●●
  • Answer
  • October 23, 2018
hi @chaz We cannot set closing message (as far as i know) but we can close survey as shown in the image below: ! and it shows a message like this once the survey is closed : !

TomG
Level 8 ●●●●●●●●
Forum|alt.badge.img+27
  • Level 8 ●●●●●●●●
  • October 23, 2018
@chaz - Under Survey Options, select "Custom inactive survey message..." and create or select a custom inactive survey message in your library.

chaz
Forum|alt.badge.img+3
  • Author
  • October 24, 2018
Thank you for your responses. I had two questions and they both were answered.