Closing out "Responses in Progress" manually: is this possible? | XM Community
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Closing out "Responses in Progress" manually: is this possible?

  • December 14, 2020
  • 2 replies
  • 1743 views

Hello there,
I was wondering if it possible to close out survey responses that are partial and "in progress" manually?
I know that you can set up surveys to close out responses automatically after a certain period of time (ie. two weeks), but was wondering if it's possible to close out "in progress" surveys before that time is up. Thanks!

2 replies

MatthewM
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • December 14, 2020

Hi JHayes ,
Yes, in the Data & Analysis module, view Responses in Progress. Check the box next to each response you wish to close. Then click the "With Selected" button, and click "Close...". Each response you selected will be converted to a recorded response.

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  • Author
  • December 14, 2020

MatthewM this is great, thanks so much for your help!