Data Gets Stored Where? When using an offline survey. | XM Community
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Data Gets Stored Where? When using an offline survey.

  • January 8, 2020
  • 3 replies
  • 151 views

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I am asking for privacy reasons. If we have an offline survey being used out in the field to collect leads, or we are using the qualtrics app, when a user submits their data and clicks submit, is the data being stored on the device until a connection is established and then it uploads the data to the qualtrics server? I need clarity on the data storage location in "offline" mode. Anyone? Thanks very much

Best answer by MattBroffman_Orlando

You'll probably need to reach out to your Account Executive to get that detail.

3 replies

MattBroffman_Orlando
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Assume you are talking about using the Offline android or iOS app right? If so they would be stored on the device as there is no internet connection.

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  • Author
  • 8 replies
  • January 9, 2020
Thank you for the answer - Correct, I am speaking of the app - is there any info on the security of this data? - Stored in the device or stored in the app itself - encrypted? If device stolen should I be concerned with PII privacy breach? Is there any documentation that exists that verifies this? We are just trying to provide clarity to our security officer for use. THanks all

MattBroffman_Orlando
Level 2 ●●
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You'll probably need to reach out to your Account Executive to get that detail.