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Disabling download on inserted media

  • Jun 14, 2018 2:19 PM UTC
  • 4 replies
  • 228 views

RachelTHREE
Level 2 ●●
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Hey all - Does anyone know how to disable/remove the download option/icon when you insert an audio file for participants to listen to in your survey? Thanks!

Best answer by RachelTHREE

@Yena I ended up embedding a different player instead. Was told that without custom code, you can't do it.
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4 replies

  • Jun 22, 2018 6:15 PM UTC
I have the same problem too! Does anyone have an idea on how to fix this?

RachelTHREE
Level 2 ●●
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  • Author
  • Level 2 ●●
  • Answer
  • Jun 28, 2018 3:36 PM UTC
@Yena I ended up embedding a different player instead. Was told that without custom code, you can't do it.

Ca34_R
  • Jul 14, 2020 10:05 PM UTC

Hello!
Has anyone found an answer to this question?
Where can I get "custom code"?
I am totally new to Qualtrics and do not even have the language to form my question. When I upload an audio file, it shows dots for downloading it. Can someone help me to make those three dots invisible?
Thank you in advance
Screenshot 2020-07-14 17.59.06.pngfor your time and input!


MaiaH
Qualtrics Employee
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  • Qualtrics Employee
  • Jul 15, 2020 2:26 PM UTC

Hi Ca34_R, you may want to make a new post about this inquiry, since it looks like the responses on this thread are from awhile ago! Making a new post will be more visible to the other Community members :)