Email failed message? | XM Community
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Hello
Has anyone ever had all of their emails in a distribution fail? I have created a contact list as normal but for some reason the server is not liking the email addresses. The format looks ok so not sure what it could be?

Cheers

Hi!

i have experienced that when the MXrecord is broken. The emails cannot be sent because the distribution domain is not allowed. maybe you can check that


After speaking with support for a number of times, we finally figured out that the distribution was expired. Seriously, Qualtrics. That is a horrible error message. Make a better error message like "your distribution is expired" instead of "Failed Distribution". Absurd.

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