Hi all. First post and only second time using Qualtrics in my postgraduate - so please be gentle! Apologies if this is a simple fix but I haven't been able to see it myself.I have written an end of survey message (a study debrief) that I want participants to be shown once their survey is complete. However, as many times as I change the setting in the survey termination options to 'custom' and select the debrief, it will not appear in the preview. Instead, the preview shows what I presume is the default message of 'thanks for xxx'. I have read some articles online and I cannot see any problem with the settings I currently have or what I could possibly change. I've tried making a new message (hence it being called 'new debrief') but I cannot seem to remove the default end of survey message.Is it just not showing in the preview and it will show in the real thing? I don't want to publish and distribute, potentially running the risk of it not working and participants not being debriefed. Screenshot attached to show what I currently have settings-wise.

What does your Survey Flow look like. Did you add any "End of Survey" blocks through branching? Also, is your survey marked inactive because you have the default set for that? I suggest use an "End of Survey" in the survey flow to declare what you want a participant to see based on any branching they might have gone through during the response.

End of survey message will not appear

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