Excel export headers do not match what I have set as tags | XM Community
Skip to main content
Question

Excel export headers do not match what I have set as tags

  • September 15, 2020
  • 3 replies
  • 15 views
R

Hi,
When attempting to export my survey to excel/csv/tsv my headings are not what I have set them to be in the tag field:
oy2oXgw.png
Instead, they're just showing as the previously used automated numbering of like Q7.2 or whatnot. This is also how they show under the data & analysis tab: C23bkh6.png

How do I reset this so that it uses the tags I have set?
Thanks,
Rick

Abhishek_U

3 replies

MatthewM
Level 6 ●●●●●●
Forum|alt.badge.img+30
  • MatthewM
  • Level 6 ●●●●●●
  • September 15, 2020

Hi ricktompkins ,
Not sure if this is related but check the options when you run the export.
image.png

R
  • ricktompkins
  • Author
  • September 16, 2020

Hi MatthewM, thank you for having a look at my post. When I tick that box it just provides IDs such as QID102_TEXT instead.
I just find it really strange where these headers are coming from, because they're not present in my survey at all after being replaced everywhere.

MatthewM
Level 6 ●●●●●●
Forum|alt.badge.img+30
  • MatthewM
  • Level 6 ●●●●●●
  • September 16, 2020

OK, sounds like unexpected behavior in Qualtrics. I would recommend contacting Support.

Terms & ConditionsAccessibility statement