Excel export headers do not match what I have set as tags | Experience Community
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Question

Excel export headers do not match what I have set as tags

  • September 15, 2020
  • 3 replies
  • 15 views
R

Hi,
When attempting to export my survey to excel/csv/tsv my headings are not what I have set them to be in the tag field:
oy2oXgw.png
Instead, they're just showing as the previously used automated numbering of like Q7.2 or whatnot. This is also how they show under the data & analysis tab: C23bkh6.png

How do I reset this so that it uses the tags I have set?
Thanks,
Rick

    3 replies

    MatthewM
    Level 6 ●●●●●●
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    • MatthewM
    • Level 6 ●●●●●●
    • September 15, 2020

    Hi ricktompkins ,
    Not sure if this is related but check the options when you run the export.
    image.png

    R
    • ricktompkins
    • Author
    • September 16, 2020

    Hi MatthewM, thank you for having a look at my post. When I tick that box it just provides IDs such as QID102_TEXT instead.
    I just find it really strange where these headers are coming from, because they're not present in my survey at all after being replaced everywhere.

    MatthewM
    Level 6 ●●●●●●
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    • MatthewM
    • Level 6 ●●●●●●
    • September 16, 2020

    OK, sounds like unexpected behavior in Qualtrics. I would recommend contacting Support.

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