Solved
eXPIRED LINK
I created a survey several weeks ago and the anonymous link worked fine. Now, when I click on it, I get a message saying "Sorry, this survey has already expired." What setting or other menu option can I use to either refresh the link or change the survey expiration date?
Best answer by mSCHWARTZ
I figured it out. There was a calendar setting that was set for March 30. After I changed it, the survey link worked.
+11Can you tell us the exact message you're getting? I didn't see a way to set an expiration date for the anonymous link so I'm wondering if instead, you have a 'prevent ballot-box stuffing' setting enabled and you've already taken the survey from the current IP address:
!
I figured it out. There was a calendar setting that was set for March 30. After I changed it, the survey link worked.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.