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JoseS
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1 year ago
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eXPIRED LINK

  • Apr 2, 2019 8:59 PM UTC
  • 3 replies
  • 3342 views
I created a survey several weeks ago and the anonymous link worked fine. Now, when I click on it, I get a message saying "Sorry, this survey has already expired." What setting or other menu option can I use to either refresh the link or change the survey expiration date?

Best answer by mSCHWARTZ

I figured it out. There was a calendar setting that was set for March 30. After I changed it, the survey link worked.
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      3 replies

      JenCX
      Level 5 ●●●●●
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      • JenCX
      • Level 5 ●●●●●
      • Apr 2, 2019 9:27 PM UTC
      Can you tell us the exact message you're getting? I didn't see a way to set an expiration date for the anonymous link so I'm wondering if instead, you have a 'prevent ballot-box stuffing' setting enabled and you've already taken the survey from the current IP address: !
      • mSCHWARTZ
      • Author
      • Apr 3, 2019 12:33 PM UTC
      The exact message I get is "Sorry, this survey has already expired."
      • mSCHWARTZ
      • Author
      • Answer
      • Apr 3, 2019 12:40 PM UTC
      I figured it out. There was a calendar setting that was set for March 30. After I changed it, the survey link worked.
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