Export responseses not in aplphabetical order? | XM Community
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Export responseses not in aplphabetical order?

  • September 23, 2019
  • 1 reply
  • 6 views

When using a heat map with identified regions, the order in which the regions are clicked is saved in the data view in Qualtrics. E.g. response 1 : region a,b,c / response 2: c,b,a. etc. but when I _export the data to excel or spss_, the data is placed in alphabetical order. e.g response 1: region a,b,c / response 2 :_ a,b,c_ is there a way to export the data and save the order in which they are clicked?

Best answer by LaurenK

Hi @kgiebel2019! Check out this support page about how data from a Heat Map question should export. If you are experiencing something different, be sure to reach out to the Support team. Otherwise, you may want to submit this as a new idea in the Product Ideas category on community.

1 reply

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 900 replies
  • Answer
  • October 11, 2019
Hi @kgiebel2019! Check out this support page about how data from a Heat Map question should export. If you are experiencing something different, be sure to reach out to the Support team. Otherwise, you may want to submit this as a new idea in the Product Ideas category on community.