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Question

Extra space between questions in mobile view

  • November 17, 2020
  • 3 replies
  • 20 views
H

Hi guys. I'm really struggling with my survey; there seems to be an extra space between one question to another that only occurs when you use a mobile device to fill in the survey. I've tried many java codes and changing the layout of the questions but nothing worked sadly. does anyone know what to do? I reviewed the survey before in my pc and the mobile view seems fine then. I'm not exactly sure why this happens only in mobile either
Screenshot_20201117-121328_Chrome.jpgScreenshot_20201117-121315_Chrome.jpg

    Abhishek_U

    3 replies

    MSobotta
    Level 4 ●●●●
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    • MSobotta
    • Level 4 ●●●●
    • November 17, 2020

    It's really hard to tell without looking at the survey or the html/css. It might be something in your question text. I would check your html view in the question that has all the space above it. There might be some extra
    's in there or something.

    H
    • hnsdd
    • Author
    • November 18, 2020

    MSobotta
    https://www.qualtrics.com/community/discussion/comment/31924#Comment_31924hi! ive checked the html and there's no special thing in the second question. the first one, however, has 3

    in it. do you know if this can be the cause of the problem?
    im not sure if it is the html as well since it works just fine in pc, for some reason the problem is only limited to mobile users
    image.png

    MSobotta
    Level 4 ●●●●
    Forum|alt.badge.img+25
    • MSobotta
    • Level 4 ●●●●
    • November 24, 2020

    I would remove the

    &
    's and see what you get back.

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