How can I manually create a ticket? | XM Community
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Question

How can I manually create a ticket?

  • November 6, 2019
  • 1 reply
  • 199 views

I have setup the ticketing system after launching the survey. Now I want to create a ticket for the answers that already came in. Is there a way to manually create a ticket or re-trigger the 'ticket task' for the existing responses?

1 reply

PeeyushBansal
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1169 replies
  • November 6, 2019
I dont think you can manualy create ticket, you can try retaking response and filling same selections if not many.