How can we trigger an alert (or an email) to specified email ids based on a verbatim response? | XM Community
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How can we trigger an alert (or an email) to specified email ids based on a verbatim response?

  • September 11, 2019
  • 2 replies
  • 18 views
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How can we trigger an alert (or an email) to specified email ids based on a verbatim response received from the survey?

Best answer by MsIreen

there is an option to have an email trigger based on Text IQ analysis: https://www.qualtrics.com/support/survey-platform/survey-module/survey-flow/advanced-elements/text-iq-powered-survey-flows/#Tasks

    2 replies

    PeeyushBansal
    Level 6 ●●●●●●
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    • PeeyushBansal
    • Level 6 ●●●●●●
    • 1169 replies
    • September 11, 2019
    You can use email trigger and add condition on email trigger from your OE Question.
    Best Regards, Peeyush
    MsIreen
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    • MsIreen
    • Level 5 ●●●●●
    • 456 replies
    • Answer
    • September 11, 2019
    there is an option to have an email trigger based on Text IQ analysis: https://www.qualtrics.com/support/survey-platform/survey-module/survey-flow/advanced-elements/text-iq-powered-survey-flows/#Tasks


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