How do I put the IP Address? My anonymize response isn't selected, but I still can not the IP addres | XM Community
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How do I put the IP Address? My anonymize response isn't selected, but I still can not the IP addres

  • October 21, 2019
  • 3 replies
  • 94 views
A
How do I put the IP Address? My anonymize response isn't selected, but I still can not the IP address. Please, explain in detail.

Best answer by JenCX

Hmm. In that case, I would recommend contacting support. They'll be able to take a look at your survey settings and account permissions and tell you what you need to do or what's not working correctly. Good luck to you!

    3 replies

    JenCX
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    • JenCX
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    • 683 replies
    • October 21, 2019
    Hi there! Are you looking for the IP address in the Data and Analysis tab? If so, it may not be showing in your default view. Click the plus sign and add it. ! ata
    A
    • amandalima3
    • Author
    • 4 replies
    • October 21, 2019
    > @JenCX said: > Hi there! Are you looking for the IP address in the Data and Analysis tab? If so, it may not be showing in your default view. Click the plus sign and add it. ! > ata > > @JenCX Hi! I did it, but the colum is empty :(
    JenCX
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    • JenCX
    • Level 5 ●●●●●
    • 683 replies
    • Answer
    • October 21, 2019
    Hmm. In that case, I would recommend contacting support. They'll be able to take a look at your survey settings and account permissions and tell you what you need to do or what's not working correctly. Good luck to you!


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