How the mask the ftp name in the survey link? | XM Community
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How the mask the ftp name in the survey link?

  • July 3, 2019
  • 3 replies
  • 143 views

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How to mask or remove the ftp name(company name) in the survey link because client wouldn't like us to show our company name in the survey link

Best answer by TomG

If domain name is in the format company.qualtrics.com. The url will still work if you replace company with datacenter (e.g., co1, az1, ca1, etc.). This will work for an anonymous or authenticated survey. The issue is if you are using email invites the piped url will include company.

3 replies

JenCX
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  • 683 replies
  • July 3, 2019
You'll probably have to contact your Account Manager to see about a vanity url.

TomG
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  • 6083 replies
  • Answer
  • July 3, 2019
If domain name is in the format company.qualtrics.com. The url will still work if you replace company with datacenter (e.g., co1, az1, ca1, etc.). This will work for an anonymous or authenticated survey. The issue is if you are using email invites the piped url will include company.

Akdashboard
Level 4 ●●●●
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  • Level 4 ●●●●
  • 488 replies
  • July 3, 2019
This is an Account Manager name. Just tell them what you want to change it to (I recommend "survey" or "research").