Hello,
I am trying to bypass the build-in duplicate check. I wonder if you could help.
I am sending a survey to customers who did complete a training session. This is currently sent once per week due to some other limitations. But during the week customer can complete two different training sessions meaning I need to send two surveys to the same customer.
I am using embedded data to change a text within an e-mail to notify which course the survey is related to however I do still get duplicate errors because I am still sending an e-mail to the same customer. Is there any way to have Qualtircs not treat this as a duplicate but a separate survey?
It appears embedded data, even different for two separate courses, does not make the survey be seen as different. I am also having different course ID assigned to each of the surveys as embedded data.
I would appreciate any help!
Best Regards,
Marcin
How to avoid Duplicate erros during E-mail Distribution?
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