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JoseS
Administrator
1 year ago
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Identifying respondents

  • Sep 28, 2018 6:54 AM UTC
  • 2 replies
  • 50 views
Hi. I'm quite new to using Qualtrics and have just sent out my first customer survey. I distributed the survey using an email mailing list and one of the respondents has asked to be taken off the mailing list, but I don't know how to find out who it was.

Best answer by Jesi

@lisacairns 1. You can check the email id and remove from the distribution list 2. You can opt out the respondent from mailing list, so they wont receive further invite
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    2 replies

    PeeyushBansal
    Level 7 ●●●●●●●
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    • PeeyushBansal
    • Level 7 ●●●●●●●
    • Sep 28, 2018 6:56 AM UTC
    do you have email id of person you want to optout.
    Best Regards, Peeyush
    Jesi
    Level 2 ●●
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    • Jesi
    • Level 2 ●●
    • Answer
    • Sep 28, 2018 7:00 AM UTC
    @lisacairns 1. You can check the email id and remove from the distribution list 2. You can opt out the respondent from mailing list, so they wont receive further invite
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