We are in the process of creating a "Thumbs Up/Down" type survey to put in our agents email signature lines. Anyone out there have experience with this and advice on image build and notification set up in Qualtrics?

I think you would set embedded data in the URL of the signature link. Some sort of unique id that identifies the agent. Could easily just be their email. Then if you have actions you could create an email action based on your logic and have it sent to the agent. Relevant support site links https://www.qualtrics.com/support/survey-platform/survey-module/survey-flow/standard-elements/passing-information-through-query-strings/ https://www.qualtrics.com/support/survey-platform/actions-module/setting-up-actions/I think that could get you started. Let me know if you need more detail.

@Smcgij - I have a fair amount of experience setting this sort of stuff up, but I need to know details about your setup. Will you PM me and we can talk through some details? Then I'll post the solution to this thread for everyone to see.

Is anyone out there using email signature link satisfaction surveys?

Is anyone out there using email signature link satisfaction surveys? | Experience Community

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