Is it possible to change the answer option of the Net Promoter Score? | XM Community
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Is it possible to change the answer option of the Net Promoter Score?

  • January 11, 2021
  • 1 reply
  • 122 views
K

Dear all,
I would like to ask whether it is possible to change the answer option of the Net Promoter Score? In the case that might not be possible: Is there any way to make another question type that allows for manipulate of answer options look like the Net Promoter Score? We really like the way the Net Promoter Score looks especially in the mobile version of our survey. The most important thing to us is that the answer options are displayed in horizontal way.
I'll attach a screenshot of the NPS question in the mobile version of your survey. We basically would like to keep it, but change the answer options.
Thank you all very much in advance for your help!
Best,
Marcel
Edit: Is it possible to include a "no answer" option in the NPS?
nps_qualtrics_question.jpg

Abhishek_U

1 reply

A
Level 7 ●●●●●●●
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  • ahmedA
  • Level 7 ●●●●●●●
  • January 11, 2021

You can use JS to change them. But then you'll loose the nice arrangement.
Check it out with this code:
Qualtrics.SurveyEngine.addOnReady(function(){
old_choices = this.getChoiceContainer().querySelectorAll("label span");
new_choices =  [2010,2011,2012,2013,2014,2015,2016,2017,2018,2019,2020];

for(i=0;i old_choices[i].innerText = new_choices[i];
}
});

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