Is there an account upgrade that's not such a dramatic jump from free to $1500? | XM Community
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Is there an account upgrade that's not such a dramatic jump from free to $1500?

  • January 29, 2019
  • 1 reply
  • 30 views

I am a student at LMU and need to get 1,000 responses on a survey, but it's capped at 100. I definitely can't pay for the 5,000 responses but does anyone know of a solution to this? Thanks in advance!

Best answer by LaurenK

Hey @Lindsay! It sounds like you may be using a free trial account instead of an account under your university license. Be sure to reach out to our Support Team so they can take a closer look into your license and possible recommend a User Move! :)

1 reply

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • 900 replies
  • Answer
  • January 29, 2019
Hey @Lindsay! It sounds like you may be using a free trial account instead of an account under your university license. Be sure to reach out to our Support Team so they can take a closer look into your license and possible recommend a User Move! :)