listserv email & distribution reminders | XM Community
Skip to main content

Hi. My question is regarding the listserv email & distribution reminders.
If we want to use the listserv email address, do we have to go with the "anonymous link" rather than the individual email link?
Can I use distributions -emails -compose email - to: listserv email address?
Then, does everyone would receive the reminders or can I set a system so that someone who has not participate in the survey only receive reminders?

HI suna2803 ,
Yes, if you're sending a survey to members of a listserv through the listserv email address, use the Anonymous Link so more than one person can complete it.
You will not be able to send targeted reminders to non-respondents with this option.
If you were somehow able to access the list with each listserv member's email address then you could use individual email link and send targeted reminders.