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Problem with Login on google chrome

  • June 16, 2018
  • 1 reply
  • 49 views

Hi I have a two surveys that I am using with my participants. A week after the completion of the first survey, they receive a second survey where they have to login with a code they created a week before for themselves. I did this in order to pull over into the second survey embedded data. Somehow this isn't working in google chrome or firefox but is working in safari. I have no clue what could be wrong and have already launched my survey. Anybody have a clue? I need to fix this quickly seeing as the survey is already launched.

Best answer by Emily

Hi @CarliO! This issue sounds like it would best be handled by our support team. Therefore, I recommend reaching out to them here and they will be able to get you the assistance that you need!

1 reply

Emily
Qualtrics Employee
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  • Qualtrics Employee
  • Answer
  • June 21, 2018
Hi @CarliO! This issue sounds like it would best be handled by our support team. Therefore, I recommend reaching out to them here and they will be able to get you the assistance that you need!