Recoding values with option to exclude while using the 'Results' feature under 'Reports' | XM Community
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I noticed that while using crosstabs gives me the option to exclude a value while recoding (for example, if I ask a question on a scale of 1-10 and give a 'Not sure' option which I then don't want to be part of the average), I haven't been able to find this option when displaying the data in the Reports section. It seems that the 'average' for a given question in the Reports relies on the recoding of values in the Survey section itself which does not give the option to exclude. Is there a way around this when using Reports?



Thanks!
You can try setting a filter to not include such responses. Unfortunately, For Reports->Results, filters are applied to the complete report whereas for Reports->Reports, you can apply filters to indiviudal widgets.

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