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Responses not being deleted?

  • June 12, 2020
  • 2 replies
  • 99 views
kpaddock
Level 1 ●
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Has anyone else had issues deleting responses from their surveys? I went through and deleted a number of responses, and when I checked the next day, they are still sitting there as if nothing happened. Recently now, I've been having to try deleting them 2-3 times in a row for them to actually delete.

Best answer by ana_velez

Hi!!

sometimes reindexing chache works. You can do this creating a new embeded field in the survey flow. and publishing the survey. This will force the cache

Then the platform may delete more quickly

2 replies

ana_velez
QPN Level 5 ●●●●●
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  • ana_velez
  • QPN Level 5 ●●●●●
  • Answer
  • June 12, 2020

Hi!!

sometimes reindexing chache works. You can do this creating a new embeded field in the survey flow. and publishing the survey. This will force the cache

Then the platform may delete more quickly

Ana Vl
    kpaddock
    Level 1 ●
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    • kpaddock
    • Author
    • Level 1 ●
    • June 12, 2020

    Thanks, I will try this now!

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