Send email reminders to those who did not start the survey? | Experience Community
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JoseS
Administrator
1 year ago
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Send email reminders to those who did not start the survey?

  • Feb 11, 2020 3:14 PM UTC
  • 2 replies
  • 879 views
Hi - I'd like to boost my sample by reminding users who did not yet take the survey to do so. It looks like reminder emails are only meant for people who began, but did not complete, the survey. How can I send emails to those who didn't start? Thank you!

Best answer by MattBroffman_Orlando

Reminder emails are sent to anyone who hasn't finished which includes those that started and haven't finished and those that never started.
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    2 replies

    MattBroffman_Orlando
    Level 2 ●●
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    Reminder emails are sent to anyone who hasn't finished which includes those that started and haven't finished and those that never started.
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      • ElePepe
      • Feb 13, 2020 10:58 AM UTC
      But is it possible to send remind only to those that never started (exlcuding interrupted)?
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