After some internal testing, we've discovered that a partial respondent does NOT see any survey edits made after they've begun their survey. It seems that a partial respondent is stuck within whatever version of the survey they were when starting the survey.
It makes sense to me that this would be the case for any questions they've already completed, but I was hopeful that questions not yet seen would be updated.
One case of this is when we incentivize our respondents. Let's say we're incentivizing completes at $20. The last page of our survey typically says something like "We'll be sending your $20 in a couple days". To encourage more completes in the middle of fielding, we might decide to increase our incentive to $40. So we would update the last page to reflect $40. The reminder message goes out to all partial and non-responsive contacts indicating that we have increased incentives. New respondents will see the $40 on the last page but partial respondents will still see $20.
What is the best practice for dealing with survey changes for partial respondents? Is there an option to move or convert partial respondents to the newest published version of the survey?
Would a "Re-take" response push them through the new version of the survey saving their old responses for questions already seen?
Appreciate any feedback.
Survey Edits Not Shown for Partial Respondents
Sign up
Already have an account? Login
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login to the Community
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join.
No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Login with Qualtrics
Welcome! To join the Qualtrics Experience Community, log in with your existing Qualtrics credentials below.
Confirm your username, share a bit about yourself, Once your account has been approved by our admins then you're ready to explore and connect .
Free trial account? No problem. Log in with your trial credentials to join. No free trial account? No problem! Register here
Already a member? Hi and welcome back! We're glad you're here 🙂
You will see the Qualtrics login page briefly before being taken to the Experience Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
