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JoseS
Administrator
1 year ago
Solved

Survey questions not displayed

  • Jun 3, 2019 2:05 AM UTC
  • 1 reply
  • 64 views
There were several responses that showed "Question not displayed to respondent" while the rest worked fine. I have checked through the skip logic and survey flow, and also unchecked the option to capture response if the survey is half done. ! !

Best answer by KendraR

Hi, @Li_ting97! If you added these questions in after initially publishing the survey, it is possible that the respondent did not see these questions in the version of the survey that they took. I would recommend that you check out which version they saw by viewing the version history of your survey. If you would like to take a look with one of our Product Specialists, you should feel free to reach out to our Support Team! 😃
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1 reply

KendraR
Qualtrics Employee
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  • KendraR
  • Qualtrics Employee
  • Answer
  • Jun 4, 2019 1:08 AM UTC
Hi, @Li_ting97! If you added these questions in after initially publishing the survey, it is possible that the respondent did not see these questions in the version of the survey that they took. I would recommend that you check out which version they saw by viewing the version history of your survey. If you would like to take a look with one of our Product Specialists, you should feel free to reach out to our Support Team! 😃
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