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Survey starts in middle of page

  • November 26, 2019
  • 3 replies
  • 335 views

Hi All, I am previewing a survey on mobile and when I get to the 2nd, 3rd, 4th, etc page of the survey - it does not automatically take me to the top of the survey page. It seems like it may be starting wherever the previous page was left of on? Any idea how I can fix this?

Best answer by TomG

This might help: https://www.qualtrics.com/community/discussion/6526/survey-on-mobile

3 replies

ElliotVW
Level 2 ●●
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  • Level 2 ●●
  • 54 replies
  • November 29, 2019
Hi leighw, Unfortunately I don't know the root cause, but I have experienced this issue before and no amount of playing around with the look and feel or question type would fix it. I was in a time crunch and couldn't dig further, so I just created new questions which were formatted exactly the same. For whatever reason, this resolved the issue for me. Good luck! Elliot V.W.

TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • 6083 replies
  • Answer
  • November 30, 2019
This might help: https://www.qualtrics.com/community/discussion/6526/survey-on-mobile

  • Author
  • 1 reply
  • December 3, 2019
Thanks @TomG. This seems to help!